If you have IR Roku remote that's not working, check that no dirt is blocking the receiver on either the control or the box/TV. If your local network is down for any reason, the remote will not function until the connection is restored. Up Next. Videos you watch may be added to … Re-pair the remote by removing the batteries, turn off the Roku, leave it a second or two, and then power on the Roku. IR remotes require a direct signal free from … Allow the process a few seconds to complete, and you should see your Roku box listed. Tap to unmute. Roku Not Working in 2021: Roku Troubleshooting Guide. Are you having problems with your Roku Stick / Device remote not pairing, connecting or just not working? Autoplay is paused. Use Remote Finder on Roku Ultra. Install new fresh batteries of same type in your TCL ROKU TV remote control, observing the proper orientation as indicated in the battery compartment. You'll be using your Roku TV remote to binge-watch in no time. Weak or dead batteries can make the remote malfunction. Once cooled, remove the batteries. Is your Roku remote not working? And THAT doesn't work either. If not, please let us know in the comments below, and we'll do our best to help you further. To reset a Roku remote, follow the steps below: If the Roku TV remote still doesn't work, move onto our next tip. A pairing dialogue should pop up on screen within a few more seconds. Videos you watch may be added to the TV's watch history and influence TV recommendations. Depending on whether you have a Roku player or a streaming stick, your Roku device has at least one network connection. Locate the pairing button on your remote. Roku Streaming sticks install in a TV from the HDMI port. A slowly degrading performance is a sure-fire indicator that the power supply could be the problem. Place the remote on a non-flammable surface to cool. Wait 5 seconds, then reconnect the power to the device. Is your Roku remote not working? When your Roku device displays the home screen, reinsert the batteries in your remote. If the remote is unresponsive, replace the batteries and try again. If it seems like it's pressing buttons by itself, it may actually be that your TV's controls are dirty. It's worked fine for years. It is possible that the code programmed into your Roku enhanced remote when you heard the music stop only contains commands to control either volume or power, but not both. Re-insert the batteries back into the remote. Try restarting your TCL Roku TV and enhanced remote. Wait 10 seconds and then reconnect your Roku box to the power. I have an Insignia TV, model NS-46E481A13. Try using a different remote. Here are some useful fixes that'll get your Roku remote working again. Check to see if the remote is now working. 2) Now press any button on the remote control. It's a reliable temporary stop-gap. You can use any HDMI extender you have lying around your home. Prior to his writing career, he was a Financial Consultant. Also, ensure that there are no obstructions in the remote's line-of-sight to the Roku box. Other times, the problem may be with the remote. You're signed out. On your terms. Tap on the name to make the connection. Her writing has appeared in Geekisphere and other publications. So, you have bought a new Roku Streaming Stick and are wondering what to do next. Press the Home button on your Roku TV remote. Please contact your TV's manufacturer directly to report this issue and request additional support. 3) If you see a red light flashing indicate that the remote control is working. (there are a few example below) Recently it stopped responding to the remote. The issue is especially prevalent on Roku streaming sticks which connect directly to the HDMI port on your TV. New Roku RC108 Remote with Netflix Sling Hulu Vudu Channel Keys for Roku Streaming Boxes Compatible with: Roku LT Roku HD, XD, XDS Roku N1 Roku 1 Roku 2 Roku 2 HD, XD, XS Roku 3 Roku Express Ro, how to set up and use a Roku streaming stick, How to Set Up and Use Your Roku Streaming Stick, What To Do After Falling for a Phishing Attack, How to Make Spotify Sound Better: 6 Settings to Tweak. Lisa Mildon is a Lifewire writer and an IT professional with 30 years of experience. Most VIZIO remotes work with most VIZIO TV's. Disconnect your Roku box from its power supply. ... Why is my Roku TV™ remote not controlling my Roku TV Ready™ soundbar? Follow the instructions to set up the remote to recognize the Roku device and vice versa. What Is the Dark Web, How Do You Reach It, and Is It Safe? Restart your TCL Roku TV; When you see the home screen on your TV, reinsert the batteries. Once the Home screen appears, replace the batteries in the remote. Reach out to him for inquires about sponsored content, affiliate agreements, promotions, and any other forms of partnership. If playback doesn't begin shortly, try restarting your device. Check the sticker on the remote to check. Remove the power supply from the Roku box/stick (or go to Settings > System > System Restart > Restart if you have an IR Roku remote that's still working). Check the network connection. If this is the case, replace the remote. Another common cause for a Roku remote not working is that control has become unpaired from the box it is supposed to operate. The 10 Best Ways to Use the Roku Mobile App, Use Roku Hotel & Dorm Connect While Traveling or at School, How to Find Your Roku IP Address With or Without the Remote. Remove the power supply from the Roku box/stick (or go to. We're here to help, with the complete guide to setting up your new Roku Streaming Stick. If your remote is hot to the touch, stop using it immediately. Thanks for the note. Dan joined MakeUseOf in 2014 and has been Partnerships Director since July 2020. Troubleshooting your remote depends on the issue that you're having with it. Use HDMI Extender Cable. Press the right arrow button and select Power. Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! So, if you are stuck with a Roku remote not working, then take a sigh of relief as we will give you the details. Moving the Roku device to a different HDMI port may mean you'll have to set up the Roku again. You can go to Roku.com or a site like Amazon that sells licensed Roku remotes and third-party compatible remotes. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. The batteries are accessible from behind the sliding panel on the rear of the device. Why is 4K Dolby Vision™ not working on my Roku® Ultra? However, it may eliminate a faulty HDMI port from the list of potential issues. Few things are as frustrating as when devices suddenly stop working, or even worse, when they don't work out of the box. Reinsert the batteries into your Roku remote. Tap to unmute. Roku TV remote not working Jump to solution. Just follow the instructions below: And remember, some older Roku models come with an IR pointer instead of using your Wi-Fi connection. Tap to unmute. You're signed out. To remedy this, you'll need an HDMI extension, which is available free from Roku. It should be on a sticker on the device. You're signed out. If you're experiencing other problems with your Roku, we've also written articles detailing how to set up and use a Roku streaming stick and how to control a Roku using Amazon Echo. in this article I will brief you about the Roku remote and steps to repair it when it stops working. Before you open the app for the first time, ensure that it is on the same Wi-Fi network as your Roku streaming device. Get the Latest Tech News Delivered Every Day, Lifewire Tech Review Board Member & Writer, How To Fix It When Your Roku Remote Is Not Working, How to Reset Your Roku Box or Streaming Stick, How to Set up Your Roku TV, Box, or Streaming Stick, What to Do When Your Fire Stick Remote Is Not Working. IR remotes require a direct signal free from obstructions. But it is not doing that. Cancel. The Fire Stick and other Fire TV devices use remotes that are a little different from most of the other remotes around your house. Roku devices have two different types of remotes; IR and wireless (Bluetooth). Wait 10 seconds and then reconnect your Roku box to the power. Wait at least 30 seconds to see if your remote establishes a connection with your Roku device. The solution is to use an HDMI cable extender, thus allowing your streaming stick to be positioned further away from the TV's HDMI port. Download Roku TV Remote Control Rok and enjoy it on your iPhone, iPad, and iPod touch. If you have another VIZIO TV in your home try using that remote. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. If you have enough technical knowledge, it might be worth digging into the router's settings; something might have happened that's causing the remote's connection to get blocked. I figured the remote wasn't working. Thankfully, it is easy to pair a Roku remote with a Roku box or streaming stick. Press the right arrow … Up Next. 4. If you can't move the obstacle, lift the remote higher to get a clear signal and point the remote at the front of the player. Cancel. You can also find him roaming the show floor at CES in Las Vegas every year, say hi if you're going. Popular channels include Netflix, YouTube, Hulu, VUDU and HBO GO. System updates, low power, changing Wi-Fi networks, using the device with another Roku box, or a simple technical glitch could all theoretically trigger an unexpected unpairing. The Roku TV uses different "channels" (more popularly referred to as apps) that can be added via the Roku Channel Store. Make sure you have your Roku serial number handy. Check the batteries. As soon as the app loads, you will see the Discovery screen. Everyone has heard about Siri, Alexa, Amazon Fire Stick, etc. More often than not, the problem only reveals itself with the corresponding fix. During the remote setup, your Roku player will attempt to narrow this list of possible codes on your specific TV brand and program the enhanced remote to the correct code. There are many reasons why a Roku remote stops working, and some are easier to diagnose than others. Stream hundreds of hit movies, TV shows and more on the go with The Roku Channel, use it as a second remote, enjoy private listening, and more. It could be one of a number of different problems, some of which are simple, and others which are more complex. Streaming sticks only have wireless network connectivity. Please confirm your email address in the email we just sent you. The free Roku mobile app makes it easy and fun to control your Roku player and Roku TV™. Why do I see “Soundbar not Roku certified” on my Roku TV™? If playback doesn't begin shortly, try restarting your device. To reset a Roku remote, follow the steps below: Remove the batteries from your Roku remote. And if it won't work when you try to use it on your TV, there's a quick check you can perform … If you can't get the remote to work at all, download the Roku remote app from either the Apple App Store or Google Play Store. If the restart procedure doesn’t fix your problem, you may need to re-pair the remote to your Roku: Remove the power cable from the Roku device. 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